Il Picciolo Etna golf resort & SPA is an exclusive 5golf resort inCastiglione di sicilia, where luxury and charm alternate with balance and elegance, respecting contemporary harmony and amazing surroundings.

The Front Desk Receptionsit will be responsible for welcoming and checking in hotel guests, introducing the hotel and accommodation, establishing credit or payment method and arranging for luggage to be delivered to guest rooms. Other tasks would include checking guests out of the hotel at the end of their stay, preparing and explaining guest bills and responding to a wide variety of guest requests, adding your personal recommendations and touches ensuring our guests receive the highest levels of service excellence.

Our Ideal Front Desk Receptionist Candidate Will Have

· Candidate must be available to work various shifts including mornings, evenings, nights, weekends andor holidays.

· Must be fluent in English and other languages are preferred.

· 1year experience in a fast environment in the same or similar position in a hotelresort.

· Passionate for Hospitality and with a strong attitude to interpersonal relationships

Responsibilities:

Greet and welcome guests upon arrival and departure Check guests in and out efficiently, ensuring a smooth and seamless process
Handle guest inquiries, requests, and complaints in a professional and timely manner Provide information on resort amenities, local attractions, and golf courses
Process payments and maintain accurate recordsRequirements: Previous experience in a luxury hospitality setting
Excellent communication and interpersonal skills Strong attention to detail and organizational abilities
Proficiency in a second language is a plusBenefits Seasonal contract according to Italian law “C.C.N.L. Settore Turismo Federalberghi.”
Training and development opportunities. Meals provided
Accommodation maybe provided upon request Time off: Enjoy 2 days off per week

All CVs must be submitted with explicit authorization for the processing of personal data in accordance with EU Regulation n. 2016679 GDPR. The data will be used exclusively for the current selection process. This job offer is extended to both genders in compliance with laws 90377 and 12591

Contratto di lavoro: Tempo pieno